Terms & Conditions

Last Updated: [15-8-2026]

Welcome to ShaadiAffair.com (“ShaadiAffair”, “we”, “us”, or “our”).

ShaadiAffair.com is an online wedding vendor directory, discovery and promotional platform that allows customers to discover independent wedding vendors and allows vendors to present and promote their businesses and services.

Please read these Terms & Conditions carefully before accessing or using ShaadiAffair.com. By accessing, browsing, registering on, or using the platform, you agree to be bound by these Terms & Conditions and the policies referred to in them.

If you do not agree with these Terms & Conditions, please do not use the platform.

1. Nature of ShaadiAffair

ShaadiAffair.com operates as a vendor discovery and promotional platform.

Our role is to provide a digital platform through which customers may discover, view information about, and contact independent wedding vendors.

ShaadiAffair does not itself provide wedding services, including photography, videography, catering, decoration, makeup, venue services, planning, entertainment, transportation, or any other services offered by vendors listed on the platform.

Vendors listed on ShaadiAffair are independent businesses or service providers and are not employees, agents, representatives, franchisees, or service providers of ShaadiAffair solely by reason of being listed on the platform.

2. Vendor–Customer Relationship

Any enquiry, quotation, negotiation, booking, payment, cancellation, refund, rescheduling, service agreement, or other arrangement concerning a Vendor's services is directly between the Customer and the Vendor.

ShaadiAffair is not a party to the agreement between a Customer and a Vendor.

ShaadiAffair does not determine:

  • the Vendor's prices;

  • the Vendor's booking amount;

  • the Vendor's availability;

  • the services agreed between the parties;

  • the Vendor's cancellation or refund policy;

  • the Vendor's payment schedule; or

  • the manner in which the Vendor performs its services.

Customers should communicate directly with Vendors and carefully review all terms before making a booking or payment.

3. Vendor Information

Vendor profiles may contain information, descriptions, photographs, videos, pricing information, service details, policies, contact information, claims, and other material submitted or maintained by the respective Vendor.

Vendors are responsible for ensuring that information they provide is accurate, current, lawful, and not misleading.

ShaadiAffair may review, moderate, edit for formatting, restrict, suspend, or remove content or profiles where permitted under these Terms or applicable law.

The appearance of information on ShaadiAffair does not, by itself, constitute a recommendation, endorsement, guarantee, certification, or representation by ShaadiAffair regarding the Vendor or its services.

4. Paid Listings and Promotional Packages

ShaadiAffair may offer Vendors paid listing, advertising, promotional, visibility, placement, or other commercial packages.

The benefits, duration, placement, features, and applicable fees of each package will be communicated to the Vendor before purchase or activation.

Paid placement means that the Vendor has purchased the applicable promotional service from ShaadiAffair.

Paid placement does not constitute an endorsement, recommendation, guarantee, certification, or representation by ShaadiAffair regarding the Vendor's quality, suitability, reliability, pricing, availability, or performance.

ShaadiAffair may determine the design, placement, presentation, and technical implementation of paid promotional features.

5. Vendor Fees

Vendors may be required to pay applicable listing or promotional fees to use paid features of ShaadiAffair.

Fees, package duration, renewal terms, and applicable taxes will be communicated at the time of purchase.

Unless otherwise stated in the applicable package terms or required by applicable law, fees for an activated paid listing or promotional service are non-refundable.

Vendor fees are paid for the applicable ShaadiAffair listing or promotional service and do not constitute payment for any wedding service provided by a Vendor to a Customer.

ShaadiAffair does not receive or hold a Customer's booking payment on behalf of a Vendor unless ShaadiAffair expressly introduces a separate payment service under separate terms.

6. Customer Use of the Platform

Customers may use ShaadiAffair to discover and contact Vendors.

Customers are responsible for conducting their own due diligence before entering into any agreement with a Vendor.

Customers should independently confirm, where applicable:

  • Vendor identity and contact details;

  • services required;

  • event date and location;

  • pricing;

  • booking amount;

  • payment schedule;

  • cancellation and refund terms;

  • rescheduling terms;

  • deliverables; and

  • any other terms important to the booking.

Customers should retain copies of quotations, booking confirmations, invoices, receipts, payment records, and communications with Vendors.

7. Booking Acknowledgment

Vendors accepting bookings through Customers discovered through ShaadiAffair are required to provide an appropriate booking acknowledgment directly to the Customer.

The Vendor's booking acknowledgment should, where applicable, identify:

  • event date and time;

  • event location or venue;

  • services agreed;

  • total service cost;

  • booking amount received;

  • remaining balance, if any;

  • cancellation and refund policy; and

  • other material booking terms.

The Vendor may provide the acknowledgment through the communication method selected or permitted through the Vendor registration process, including email, WhatsApp, or another appropriate written or electronic method.

ShaadiAffair does not issue, approve, guarantee, or become a party to the Vendor's booking acknowledgment.

8. Booking, Payments, Cancellations and Refunds

All bookings, quotations, negotiations, payments, deposits, cancellations, refunds, rescheduling arrangements, and service agreements are between the Customer and the Vendor.

The Vendor is responsible for communicating its own booking, payment, cancellation, refund, and rescheduling policies to the Customer before accepting the booking or payment.

ShaadiAffair does not determine or guarantee whether a Vendor will provide a refund.

Any dispute concerning a booking, payment, cancellation, refund, rescheduling, service, or performance should first be addressed directly between the Customer and Vendor.

9. Vendor Responsibilities

By registering or maintaining a listing on ShaadiAffair, a Vendor agrees to:

  • provide accurate and current business information;

  • communicate honestly and professionally with Customers;

  • clearly communicate pricing and applicable terms;

  • communicate booking and cancellation policies before accepting payment;

  • provide booking acknowledgments as required;

  • maintain appropriate records of bookings and payments;

  • provide the services agreed directly with the Customer;

  • comply with applicable laws and regulations;

  • use only content that the Vendor has the legal right to upload or publish; and

  • promptly correct information that becomes inaccurate or outdated.

A Vendor remains solely responsible for its business, employees, representatives, services, customers, contracts, payments, taxes, licenses, permissions, and legal obligations.

10. Vendor Verification

Where ShaadiAffair offers a Vendor verification service, verification will be limited to the information, documents, or criteria specifically identified as part of that verification process.

Verification does not mean that ShaadiAffair:

  • recommends the Vendor;

  • endorses the Vendor;

  • guarantees the Vendor;

  • certifies service quality;

  • guarantees future performance;

  • guarantees the accuracy of all Vendor information; or

  • accepts responsibility for the Vendor's services.

A verification status may be suspended, removed, or expire according to the applicable verification terms.

11. Customer Responsibilities

Customers agree to:

  • provide accurate information when contacting Vendors;

  • communicate requirements clearly;

  • review Vendor terms before making payments;

  • obtain appropriate booking documentation;

  • retain payment records and communications;

  • comply with applicable laws; and

  • deal directly with the Vendor regarding the Vendor's services and contractual obligations.

Customers are responsible for making their own decisions regarding whether to engage a Vendor.

12. No Guarantee of Vendor Services

ShaadiAffair does not guarantee:

  • Vendor quality;

  • Vendor availability;

  • pricing;

  • accuracy of Vendor claims;

  • service delivery;

  • punctuality;

  • workmanship;

  • cancellation or refund outcomes;

  • suitability of a Vendor for a particular event; or

  • any particular result from engaging a Vendor.

Customers should independently evaluate Vendors before entering into an agreement.

13. Limitation of ShaadiAffair's Role

To the maximum extent permitted by applicable law, ShaadiAffair's role is limited to operating the directory, discovery, communication, listing, and promotional functions of the platform.

ShaadiAffair does not control or supervise the performance of services provided by Vendors and is not a party to Vendor–Customer agreements.

Nothing in these Terms is intended to exclude or limit any liability or responsibility that cannot lawfully be excluded or limited under applicable law.

14. Vendor–Customer Disputes

Any dispute concerning:

  • service quality;

  • service failure;

  • delay;

  • cancellation;

  • refund;

  • payment;

  • pricing;

  • booking terms;

  • rescheduling;

  • Vendor conduct;

  • representations made by a Vendor; or

  • any other matter arising from a Vendor's services

is primarily a matter between the Customer and the Vendor.

Customers and Vendors should first attempt to resolve such matters directly.

ShaadiAffair may, at its discretion and where appropriate, assist with platform-related information or take action concerning a Vendor's use of the platform. Any such assistance does not make ShaadiAffair a party to the underlying Vendor–Customer agreement.

15. Intellectual Property and Vendor Content

Vendors retain ownership of content they lawfully upload to ShaadiAffair, including photographs, videos, logos, descriptions, and other materials, subject to any separate agreement.

By uploading content, the Vendor represents that it has the necessary rights and permissions to use and publish that content.

The Vendor grants ShaadiAffair a non-exclusive, royalty-free license to host, display, reproduce, format, distribute, and use the submitted content as reasonably necessary to operate, market, and promote the Vendor's listing and ShaadiAffair platform.

ShaadiAffair may remove content where it receives a credible complaint, legal notice, or otherwise determines that removal is appropriate under its policies or applicable law.

16. Prohibited Activities

Users and Vendors must not use ShaadiAffair to:

  • create fake or misleading profiles;

  • impersonate another person or business;

  • provide materially false information;

  • engage in fraudulent activity;

  • send spam or unsolicited promotional communications;

  • artificially manipulate views, clicks, rankings, reviews, or engagement;

  • use bots or unauthorized automated systems;

  • scrape or extract platform data without authorization;

  • upload unlawful, infringing, abusive, defamatory, or misleading material;

  • upload content without the necessary rights or permissions;

  • attempt unauthorized access to the platform;

  • interfere with platform security or operation; or

  • use the platform for any unlawful purpose.

ShaadiAffair may suspend, restrict, or remove accounts or listings that violate these Terms or applicable law.

17. Reviews and Customer Content

Where ShaadiAffair permits reviews, ratings, comments, photographs, or other customer-generated content, users must ensure that such content is truthful, relevant, lawful, and based on genuine experience.

Users must not submit fake reviews, paid-for false reviews, misleading reviews, or content intended to unfairly manipulate a Vendor's reputation.

ShaadiAffair may moderate, restrict, or remove content in accordance with its policies and applicable law.

18. Complaints and Reporting

Users may report suspected:

  • fake profiles;

  • fraud;

  • copyright infringement;

  • misleading information;

  • abuse;

  • spam;

  • inappropriate content; or

  • other violations

through the contact details provided on the website.

Reports should contain sufficient information and supporting material to allow ShaadiAffair to review the matter.

ShaadiAffair may investigate reports and take appropriate platform-level action where warranted.

19. Suspension and Termination

ShaadiAffair may suspend, restrict, or terminate a Vendor's or User's access to the platform where it reasonably believes that the account or activity:

  • violates these Terms;

  • violates applicable law;

  • creates a security or operational risk;

  • involves fraud or misleading conduct;

  • involves unauthorized use of the platform; or

  • may harm customers, Vendors, ShaadiAffair, or the integrity of the platform.

Where appropriate, ShaadiAffair may remove or restrict a listing without prior notice.

Termination or suspension does not eliminate obligations that arose before termination.

20. Platform Availability

ShaadiAffair aims to maintain the availability and functionality of the platform but does not guarantee uninterrupted or error-free operation.

The platform may occasionally be unavailable due to maintenance, technical problems, security incidents, upgrades, third-party services, or circumstances beyond ShaadiAffair's reasonable control.

21. Third-Party Links and Services

Vendor profiles or other areas of the platform may contain links or references to third-party websites, social media accounts, payment services, or other external services.

ShaadiAffair does not control third-party websites or services and is not responsible for their content, availability, policies, security, or practices.

Users should review the applicable third-party terms and policies before using those services.

22. Privacy and Personal Data

ShaadiAffair may collect and process personal information in accordance with its Privacy Policy and applicable data-protection laws.

Users should review the ShaadiAffair Privacy Policy for information regarding collection, use, storage, sharing, and protection of personal data.

23. Indemnification by Vendors

To the extent permitted by applicable law, a Vendor agrees to indemnify and hold harmless ShaadiAffair and its directors, officers, employees, and representatives from claims, losses, liabilities, damages, costs, and reasonable expenses arising out of or relating to:

  • the Vendor's services;

  • the Vendor's agreement with a Customer;

  • the Vendor's breach of these Terms;

  • inaccurate or misleading Vendor information;

  • infringement of third-party rights by Vendor content;

  • the Vendor's violation of applicable law; or

  • the Vendor's negligent, fraudulent, or unlawful conduct.

The scope and enforceability of this clause are subject to applicable law.

24. Changes to These Terms

ShaadiAffair may update these Terms from time to time.

The updated version will be published on the website with an updated effective or revision date.

Where required by applicable law, appropriate notice will be provided.

Continued use of the platform after an updated version becomes effective constitutes acceptance of the updated Terms to the extent permitted by law.

25. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Subject to any mandatory jurisdictional rights or remedies available under applicable law, disputes concerning these Terms or the use of the ShaadiAffair platform shall be subject to the courts having appropriate jurisdiction in [INSERT ACTUAL CONTRACTING JURISDICTION].

Do not insert New Delhi automatically. The final jurisdiction should be selected based on ShaadiAffair's actual legal entity, registered office, and applicable law and should be confirmed by Indian legal counsel.

26. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue in effect.

27. Entire Agreement

These Terms, together with the Privacy Policy and any other policies or package-specific terms expressly incorporated into them, constitute the agreement governing use of the ShaadiAffair platform, subject to applicable law.

Important Information for Customers

ShaadiAffair.com is a vendor discovery and directory platform, not a wedding service provider.

Vendors listed on ShaadiAffair are independent businesses.

Before making a booking or payment:

  • Review the Vendor's services and pricing.

  • Confirm the event date, time, and location.

  • Review the Vendor's cancellation and refund policy.

  • Confirm the booking amount and payment schedule.

  • Obtain a written or electronic booking acknowledgment from the Vendor.

  • Keep your payment records, invoices, receipts, and communications.

Any booking, payment, cancellation, refund, rescheduling, or service agreement is directly between you and the Vendor.

Important Information for Vendors

ShaadiAffair.com is a directory, discovery, and promotional platform.

By listing on ShaadiAffair, Vendors remain responsible for:

  • their business information;

  • services;

  • pricing;

  • customer communication;

  • booking terms;

  • cancellation and refund policies;

  • booking acknowledgments;

  • service delivery;

  • customer agreements; and

  • compliance with applicable laws.

Vendors must provide customers with appropriate booking documentation after accepting a booking.

Paid promotional packages provide the promotional benefits described in the applicable package and do not constitute endorsement or recommendation by ShaadiAffair.

Contact

ShaadiAffair.com

Email: [[email protected]]
Phone/WhatsApp: +91-8750419820

For legal notices or formal complaints, please use the contact details and procedures specified on the website.

Conditions.